Details

Business and Administration Officer x2

£29,542 - £32,046 a year | Permanent

Reference:: 26-33263
Job title:: Business and Administration Officer x2
Directorate:: Housing and Property
Service:: Management Unit
Closing date:: 17/11/2026 10:00
Job type/Hours:: Permanent | 37 Hour
Salary:: £29,542 - £32,046 a year
Pay Scale:: S1
Location(s):: Caernarfon

Job Advertisement

Person Specification

PERSONAL ATTRIBUTES

ESSENTIAL

Possesses strong communication and interpersonal skills and can deal with customers and stakeholders in a courteous, correct and professional manner

Can communicate effectively in Welsh and English with customers and stakeholders, both verbally and in writing

Can work as part of a team or individually

Possesses the ability to prioritise tasks to meet specific time targets

Effective organisation skills and able to work under pressure when timetables are tight

Resilient, dependable and flexible

Be able to work to a consistent standard of accuracy

Can establish and cultivate appropriate and professional working relationships with others across a number of different areas of work

RELEVANT QUALIFICATIONS AND TRAINING

ESSENTIAL

Good standard of education to GCSE level to include Welsh or English and Mathematics

DESIRABLE

NVQ level 2 or equivalent qualification

RELEVANT EXPERIENCE

ESSENTIAL

Experience of working in the finance and/or administration field

Experience of working with database systems

Experience of working to specific timetables and delivering

Experience of taking and keeping minutes and creating computer spreadsheets

DESIRABLE

Experience of working in a public or large organisation

Experience of working in the housing and/or property field

Experience of dealing with the public or other agencies

SKILLS AND SPECIALIST KNOWLEDGE

ESSENTIAL

Good verbal and written communication skills

Office computer skills e.g. Microsoft Word and Excel etc

DESIRABLE

Knowledge of the housing and/or property field

Problem-solving skills

Good arithmetic and mathematical skills

LANGUAGE REQUIREMENTS

ESSENTIAL

Speaking and Listening - Advanced

Ability to follow a conversation or discussion through the medium of Welsh and English on a professional level and discuss general day-to-day topics in the field in order to present information and express opinions. Able to provide a presentation that has been prepared beforehand and respond to any comments and questions on it through the medium of Welsh and English.

Reading and Understanding - Advanced

Ability to understand standard written Welsh and English; both formal and informal. Able to gather information from various sources such as letters, reports and articles in Welsh and English in order to fulfil the post.

Writing - Advanced

Present written information confidently by letter, more detailed and technical report formats, and respond to written requests conveying information, ideas and opinions through the medium of Welsh and English. (Assistance is available to check the language)

Job Description

Purpose of the post

•To ensure that the people of Gwynedd are central to everything we do.

•Work effectively as part of a team to deal with all of the Department's business and administrative support issues

•Supporting managers and senior managers of the Department of Housing and Property with business and administrative aspects

Responsibility for functions

•Responsible for personal equipment

•Responsible for ordering, storing and allocating equipment and materials ordered for the general use of the Department

Main duties

•Processing orders and payments arising from Department of Housing and Property expenditure.

•Be responsible for recording and passing invoices for authorisation for payment.

•Receiving and recording cheques, and handling and administering petty cash.

•Maintain detailed records and produce financial reports to monitor Department of Housing and Property expenditure.

•Maintain records of agreements with various companies and clients as required

•Ensure the accuracy of digital records, and adherence to the financial processes including the implementation of tender rules and oversee the tender invitation process.

•Assist Service Managers in maintaining control over their budgets by ensuring that the budget books are up to date and checking items as required in the account book.

•Responsibility for checking arithmetic and expenditure coding, and highlighting any miscoding or other general errors

•To be the point of contact for the Department's financial and administrative matters

•Use the Department's credit card to order goods and services to services as required in an appropriate and responsible manner following all corporate processes and guidelines.

•Assist the Senior Executive Officer and Department managers with the Challenge and Support Performance process, supporting service managers to collect and report data on demand e.g. by collecting customer satisfaction surveys

•Assist managers in identifying opportunities to procure services by identifying and sharing spending patterns

•To promote the correct and appropriate use of operational frameworks and contracts for goods and services internally and across the Council, and to demonstrate and promote good practice

•Supporting the Management Unit and the Department's managers with business and administrative tasks e.g. monitoring grants and keeping a record of award letters, administering and processing freedom of information requests and complaints, receiving telephone calls, receiving and sharing mail, preparing for events, dealing with ID card enquiries, monitoring and updating the website etc.

•Responsibility for servicing general email desks such as Housing and Property Finance, Pest Control

•Processing, administering, monitoring, and dealing with the financial and administrative elements of the Department's housing management, undertaking relevant duties such as receiving or arranging payments, managing accounts, keeping accurate records using relevant systems, monitoring expenditure and budgets, providing regular and on-demand reports and any other related tasks relating to housing management

•This is an example list only. The post holder will be expected to be involved in the process of managing and monitoring performance in accordance with the requirements of the post and any other duties that would reasonably be expected from time to time by the manager of an individual at this grade.

•Responsibility for self-development

•Ensure compliance with Health and Safety at work rules in accordance with the responsibilities set out in the Health and Safety at Work Act 1974 and the Council's Health and Safety Policy.

•To act within the Council's policies in relation to equal opportunities and equality.

•Responsibility for managing information in accordance with the Council's information management standards and guidelines. Ensure that personal information is treated in compliance with Data Protection legislation

•A commitment to reduce the Council's carbon emissions in line with the Carbon Management Plan and to encourage others to take positive action towards reducing the Council's carbon footprint.

•Undertake any other corresponding and reasonable duty that is consistent with the salary level and level of responsibility of the job.

•Responsibility to report concern or suspicion that a child or vulnerable adult is being abused