PERSONAL CHARACHTERISTICS
ESSENTIAL
Honesty, self-confidence, assertive and flexible. Ability to take responsibility and to communicate effectively. The ability to work well under pressure.
DESIRABLE
Pleasant personality.
QUALIFICATIONS AND RELEVANT TRAINING
ESSENTIAL
NVQ 2 or equal qualification in a relevant subject.
DESIRABLE
NVQ2 or equal in customer support
NVQ3 or equal in a relevant subject for example Administration or Business
RELEVANT EXPERIENCE
ESSENTIAL
Experience in relevant administrative work
DESIRABLE
Experience of working in local government with people who are in need.
SKILLS AND SPECIALIST INFORMATION
ESSENTIAL
Processing words, spreadsheets and data bases. The ability to work independently and as part of a team. In addition, ability to prioritize work.
DESIRABLE
The ability to work with people of all ages and backgrounds.
LANGUAGE REQUIREMENTS
ESSENTIAL
Listening and speaking – intermediate level
Ability to conduct a conversation regarding a number of varied subjects on a daily basis in addition to discussing cases which are relevant to the work. Ability to follow discussions through the medium of Welsh on familiar subjects relevant to the post. Ability to contribute to conversation and answer questions.
Reading and Understanding - intermediate level
Understand correspondence and relevant matters relating to the post. Understand long reports in Welsh -with the ability to grasp the main points. (It is possible that assistance will be needed with some vocabulary).
Writing – intermediate level
Ability to write letters for a specific purpose, emails and short reports through the medium of Welsh and English whilst using relevant vocabulary and phrases which are relevant to the field of work. (Also to verify prior to sending).