PERSONAL ATTRIBUTES
ESSENTIAL
Welcoming personality.
An eye for detail and accuracy.
Honesty, self confidence, dependable, and flexible.
Ability to accept responsibility and to communicate effectively.
Ability to work under pressure and as part of a team.
Dedicated to delivering a good service to the customer and always looking for ways to improve the service.
A person who is willing to go that extra mile to get things done.
A person who conveys enthusiasm about the work.
DESIRABLE
Owner of a valid driving licence.
QUALIFICATIONS AND RELEVANT TRAINING
ESSENTIAL
High standard of qualification in a relevant subject such as business / I.T. / administration or evidence of wide experience of the work area.
DESIRABLE
Good level of GSCE.
NVQ III or equivalent in a relevant subject such as business / I.T. / administration.
RELEVANT EXPERIENCE
ESSENTIAL
Experience of working in the area of business / I.T. / administration / support.
Experience of administrating and use of I.T. systems relevant for this area of work.
Experience of working as part of a team.
DESIRABLE
Experience of working within Local Authority.
Experience of working within tight time schedules and under pressure.
SKILLS AND SPECIALIST KNOWLEDGE
ESSENTIAL
Understanding of I.T. systems and I.T. packages and the ability to use them.
Strong communication and administration skills.
DESIRABLE
Understanding of Planning and Public Protection work processes.
Understanding of working arrangements for the Local Authority.
Expertise in the use of I.T. systems that are relevant to the field of Planning and Public Protection.
The ability to type accurately at an acceptable grade / speed.
Strong verbal communication skills.
LANGUAGE REQUIREMENTS
ESSENTIAL
Listening and Speaking - Intermediate Level
Able to maintain a fluent conversation on a number of various everyday subjects, and discuss cases involving the field of work. Able to follow a discussion in Welsh, in Clear Welsh, on familiar matters relating to the post. Able to contribute to the conversation and answer questions.
Reading and Understanding - Intermediate Level
Understand everyday correspondence on familiar issues at work. Understand longer reports in Clear Welsh and be able to pick up the main points. (help may be required with the vocabulary).
Writing - Intermediate Level
Able to write letters for a specific purpose, e-mails and short reports in Welsh and English, using vocabulary and simple phrases that are familiar to the field of work. (They will need to be checked before being sent out).
