Purpose of the post
•Ensure that the people of Gwynedd are at the heart of everything we do.
•The Reflect Worker will be responsible for implementing a range of interventions and as part of an integrated package including health, therapeutic and social support. 
•The Reflect Worker in particular will need to address the complex needs of women/mothers (and fathers), through intensive support, to enable change in their lives and, ultimately, to reduce the number of children being placed in care. 
•Ensuring that the people of Gwynedd are central to everything we do.
•To work with children and their families in accordance with the Children Act 1989, Wales Safeguarding Procedures, Social Services and Well-being (Wales) Act 2014 and the Children in Need and their families Assessment Framework
Responsibility for functions
•Finance - Providing practical and appropriate advice and guidance to service users to facilitate effective financial management in the Service.
•Equipment – Responsibility for any specialist equipment used to carry out the job
Main duties
Level 1 – Reflect Intervention Officer (General Duties)
•Practice within the relevant legislative frameworks and guidance that underpin the provision of social services in Wales
•Apply the Code of Professional Practice as a registered professional
•Consolidate and develop the skills and knowledge gained through formal qualification through mentoring and guidance of experienced practitioners.
•Attend relevant first 3 years in practice workshops and complete the Consolidation Programme. Work with mentor to develop practice.
•Actively participate in regular reflective supervision and consult with your line manager and other experienced colleagues. Continue to develop your practice through ongoing reflection.
•Manage and be accountable for your own work
•Work collaboratively within multi-disciplinary and multi organisational teams, networks, and systems with guidance from your line manager and other more experienced colleagues.
•Exercise professional judgement and decision making increasing in complexity within the first 3 years of practice through mentoring and supervision from your line manager or guidance from more experienced colleagues.
•Manage ethical issues, dilemmas, and conflicts, with guidance and support increasing in complexity during the 3 years.
•Prepare and present professional reports and records through guidance from your line manager and more experienced workers, ensuring information is correct, consistent and shared safely and appropriately
•Support and empower people to participate in decision making processes
•Advocate with and on behalf of, individuals, families, carers, groups and communities
•Work collaboratively with people in need of care and support, their carers and other professionals increasing in complexity throughout the 3 years
•Undertake strength-based assessments and practice in a way that promotes self-determination, independence and empowerment under the guidance of your line manager or other experienced colleagues and co working on more complex cases.
•Undertake outcome focussed assessment using a ‘What Matters ‘conversation to identify what is important to that individual, eligible needs and to develop outcome focussed plans that facilitate care and support with guidance from you line manager and other more experienced colleagues and co working on more complex cases.
•Prepare, produce, implement, and evaluate plans with individuals, families, carers, groups, communities, and professional colleagues under guidance from your line manager or more experienced social workers.
•Identify, assess and investigate an Adult or Child at risk in accordance with relevant legislation and the Wales Safeguarding Procedures guided by line manager or more experienced colleagues and co-working on more complex cases.
Level 2 – Reflect Intervention Officer (General Duties)
•Practice within the relevant legislative frameworks and guidance that underpin the provision of social services in Wales
•Apply the Code of Professional Practice as a registered professional
•Maintain up to date knowledge and maintain own professional development
•Develop social work practice through supervision and reflection
•Manage and be accountable for your own work
•Work collaboratively within multi-disciplinary and multi organisational teams, networks, and systems
•Exercise professional judgement and decision making in complex situations
•Manage ethical issues, dilemmas, and conflicts in complex situations
•Prepare and present professional reports and records ensuring information is correct, consistent, and shared safely and appropriately.
•Support people to participate in decision making processes
•Advocate with and on behalf of, individuals, families, carers, groups and communities
•Work collaboratively with people in need of care and support, their carers and other professionals in complex situations
•Undertake strength-based assessments and practice in a way that promotes self-determination, independence, and empowerment.
•Undertake outcome focussed assessment using a ‘What Matters ‘conversation to identify what is important to that individual, eligible needs and to develop outcome focussed plans that facilitate care and support.
•Prepare, produce, implement, and evaluate plans with individuals, families, carers, groups, communities, and professional colleagues.
•Identify, assess and investigate an Adult or Child at risk in accordance with relevant legislation and the Wales Safeguarding Procedures.
Level 3 – Reflect Intervention Officer (General Duties)
•Practise within the legislative frameworks and relevant guidelines that underpin the social services provision in Wales.
•Implement the professional code of practice as a registered approved professional.
•Possess the latest information and maintain your own professional development. Support colleagues with their development through mentoring.
•Develop social work practice through supervision and reflection. Support colleagues at different stages in their career with continuous reflection through an individual or group reflection exercise activity.
•Manage and be accountable for your own work.
•Work jointly within teams, networks and multidisciplinary and multi-organisational systems. Advise colleagues on complex work fields through the mentoring role.
•Exercise professional judgment and decision-making in complex situations. Support colleagues at different stages in their career to develop confidence surrounding professional judgement through the mentoring role.
•Manage ethical issues, dilemmas and conflict in complex situations. Support social workers at different stages of their careers to manage more complex matters through the mentoring role.
•Prepare and submit professional reports and records, ensuring that the information is correct, consistent and is shared securely and appropriately. Support social workers at different stages of their careers to develop their skills in writing reports and keeping records, through the mentoring role.
•Support people to participate in decision-making processes.
•Advocate with and on behalf of individuals, families, supporters, groups and communities.
•Work together with people who require care and support and other professionals in complex situations, and support colleagues with advice and guidance at different stages in their careers.
•Undertake strength-based assessments and practice in a way that promotes self-determination and independence and empower and support colleagues with advice and guidance at different stages of their careers.
•Support social workers at different stages in their career in this field of work through the mentoring role.
•Conduct an outcome-focused assessment using the 'What Matters' conversation to identify what is important to the individual, eligible needs and develop outcome-focused plans that facilitate care and support.
•Prepare, produce, implement and evaluate plans with individuals, families, carers, groups, communities and professional colleagues. Support social workers at different stages in their career in this field of work through the mentoring role.
•Identify, assess and investigate any Adult or Child who is at risk in accordance with relevant legislation and the Wales Safeguarding Procedures. Support social workers at different stages in their careers to develop their skills and make decisions relating to working in the safeguarding field within the mentoring role.
•Be a role model and share good practice, advice and support to enable team colleagues and less experienced social workers to develop their careers. This will include mentoring, working together on cases and supporting the service's quality assurance by inspecting and sampling files and practice and advising social work colleagues on specialist work fields, within the mentoring role.
Local Duties
•Provide timely intensive intervention to the service user which is flexible to their needs.
•Have skilled and mindful discussions that focus on solving the service users' dilemmas, working to establishing sustainable outcomes, and optimising their autonomy, independence and strengths.
•Release motivational potential in service users which is often very ambivalent.
•Focus on outcomes, outcome-based approaches.
•Help the service users to challenge mindsets and behaviour.
•Contribute in multi-disciplinary forums similar to Marac, health panels and all-Wales forums.
•Provide training, advice and support to the wider workforce.
•Acquire knowledge about contemporary methods of effective intervention and robust evaluation.
Additional Duties
•Responsibility for self-development.
•Ensure compliance with Health and Safety rules in the workplace in accordance with the responsibilities noted in the Health and Safety at Work Act 1974 and the Council’s Health and Safety Policy.
•Operate within the Council’s policies in relation to equal opportunities and equality.
•Responsible for managing information in accordance with the Council’s information management guidelines. Ensure that personal information is treated in accordance with Data Protection legislation.
•Commitment to reducing the Council’s carbon emissions in accordance with the Carbon Management Plan, and to encourage others to act positively towards reducing the Council’s Carbon Footprint.
•Undertake any other reasonable duty which corresponds to the salary level and responsibility level of the job.
•Responsibility to report any concern or suspicion that a child or vulnerable adult is being abused.
Special circumstances
•Working unsocial hours occasionally as required.
•There will be an expectation for the post holder to be part of any arrangements that are established on a rota basis.