Purpose of the Post
•Ensure that the people of Gwynedd are at the heart of everything we do. 
•Provide high-level administrative support within the Support Service.
•To be committed to providing an effective and efficient Service and to contribute to enabling the Service to achieve its aims and objectives. 
 
Responsibility for functions . e.g. staff, budgets, equipment
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Main Duties
•Provide administrative and operational support to the Support Service Team 
•Deal with telephone and email enquiries the service receives and respond to them positively and professionally
•Ensure proper operation and distribution of Corporate Postal processes – including opening, sorting a distributing etc 
•Implement processes e.g travel arrangements and hotels, ordering, invoicing, credit card payments, raising debtor invoices efficient, accurate and appropriate
•Process various forms e.g Health and Safety HS11, timesheets, car loans, I D cards, eye tests, travelling claims
•Ensure confidentiality and compliance with all relevant codes of practice.
•Maintain and develop systems.
•Support the administrative arrangements of DBS forms
•Promote and deal with Staff Self-service enquiries.
•Responsibility for self-development.
•Ensure compliance with Health and Safety rules in the workplace in accordance with the responsibilities noted in the Health and Safety at Work Act 1974 and the Council’s Health and Safety Policy.
•Operate within the Council’s policies in relation to equal opportunities and equality.
•Responsible for managing information in accordance with the Council’s information management guidelines. Ensure that personal information is treated in accordance with Data Protection legislation.
•Commitment to reducing the Council’s carbon emissions in accordance with the Carbon Management Plan, and to encourage others to act positively towards reducing the Council’s Carbon Footprint.
•Undertake any other reasonable duty which corresponds to the salary level and responsibility level of the job.
•Responsibility to report any concern or suspicion that a child or vulnerable adult is being abused. 
 
Special Circumstances . e.g. the need to work unsociable hours, special working arrangements etc.
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