Purpose of the post
•Ensure that the people of Gwynedd are at the heart of everything we do.
•Support the Council's site managers to solve buildings’ problems by carrying out electrical repair and maintenance works.
Responsibility for functions
•Mobile phone
•Personal Protective Clothing & Equipment
•Van
•Tools and Equipment (drill, hand tools etc)
Main duties
•Implement a system for repairing electrical systems that have broken or need maintenance in the Council’s buildings.
•Accept calls and time plans for work from repairs and maintenance customer officers.
•Ensure that we do what is important to the customer, concentrating on tasks which give value.
•Implement arrangements for collecting evidence for demand and on the way we deal with it by collecting evidence from buildings’ representatives, contractors and others who could contribute to the task.
•Enquiring diligently and comprehensively to fully understand the problems and circumstances of completing the task.
•Deal with applications for usual work derived from periodic service reports.
•Advise workers on site on what to do when problems arise with buildings.
•Interpret information and decide on the best course of action.
•Follow the Council’s guidelines for commissioning and managing contractors.
•Use support which adds value if you do not have the skills and information to answer the enquiry yourself.
•Record correct, clear and current information on the Council’s system.
•Collect and report feedback from contractors and customers.
•Act upon evidence to improve and develop the system and change the nature of the demand.
•Recognise obstacles to providing an effective and cost effective service and support the system Leader to remove the obstacles.
•Ensure that quality is a core part of every step of the work.
•Take decisions based on specialist advice on the work.
•Operate in a safe manner and conform to health and safety regulations, the Council's policies and risk management plans.
•Responsibility for self-development.
•Ensure compliance with Health and Safety rules in the workplace in accordance with the responsibilities noted in the Health and Safety at Work Act 1974 and the Council’s Health and Safety Policy.
•Operate within the Council’s policies in relation to equal opportunities and equality.
•Responsible for managing information in accordance with the Council’s information management guidelines. Ensure that personal information is treated in accordance with Data Protection legislation.
•Commitment to reducing the Council’s carbon emissions in accordance with the Carbon Management Plan, and to encourage others to act positively towards reducing the Council’s Carbon Footprint.
•Undertake any other reasonable duty which corresponds to the salary level and responsibility level of the job.
•Responsibility to report any concern or suspicion that a child or vulnerable adult is being abused
Special circumstances
•The post holder may be required to work occasional unsocial hours, eg during specific operations on weekends, bank holidays and may be required to work additional hours or changing work patterns in order to ensure that sufficient resources are available to satisfy the demands of the job.