Role Purpose
The Communities Officer will lead on developing and delivering community engagement activity to grow Byw’n Iach’s membership and reach new audiences. The role focuses on building strong partnerships with local groups, voluntary organisations, and NHS stakeholders, ensuring our services are accessible, inclusive, and responsive to community needs.
The postholder will play a key role in driving membership growth, increasing participation, and supporting income generation through targeted outreach and engagement.
Key Responsibilities
Community Engagement and Development
Proactively identify and engage with new and underrepresented audiences across the community
Develop and deliver outreach plans to increase awareness and participation
Build trusted relationships with local clubs, societies, charities, and voluntary groups
Act as a visible ambassador for Byw’n Iach within the community
Partnership and Stakeholder Management
Establish and manage partnerships with community organisations and key stakeholders
Work closely with NHS teams, social prescribers, and health professionals to promote services and referral pathways
Identify opportunities for joint initiatives that support health and wellbeing outcomes
Marketing and Campaign Delivery
Collaborate with the marketing team to plan and deliver targeted campaigns to attract new members
Provide community insight to shape campaigns and messaging
Support the development of inclusive and accessible marketing materials
Membership and Income Growth
Contribute directly to increasing membership numbers and engagement levels
Support initiatives that drive participation and revenue growth
Identify barriers to access and develop solutions to improve inclusivity
Monitoring and Evaluation
Track and report on outreach activity, partnerships, and campaign impact
Use data and feedback to continuously improve engagement approaches
Provide regular updates and insights to the Marketing Manager