Personal attributes
Essential
•Ability to translate policy into a local context and influence key stakeholders within the Age Friendly and Ageing Well agenda
•Ability to think creatively and find innovative solutions to create improvements in services for older people.
•A diplomatic and patient character who demonstrates excellent listening, communication and presentation skills with the ability to build effective relationships while engaging with a range of different people, groups and organisations.
•Ability to analyse and manage conflicting priorities, work to deadlines, targets and prioritise tasks.
•Work independently, using discretion and everyday decision making skills to solve problems and influence positive outcomes.
•An understanding of how to work with community groups and individuals based on strengths and assets and co-produce sustainable solutions with them.
•Respond sensitively and confidentially in a courteous and professional manner to comments, queries or complaints received from a variety of sources and in a variety of formats
•A commitment to equality and diversity and a willingness to challenge discrimination in all its forms.
•Have a full driving licence
•Understand the flexibility required in the role and tha the role may include working evenings and weekends
Desirable
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Qualifications and relevant training
Essential
•Degree or equivalent
Desirable
•ECDL qualification or equivalent in ICT use
•Recognised qualification in project management
•Additional qualification in marketing and/or communications
•Qualification in project evaluation
Relevant experience
Essential
Previous experience of:
•Engaging with individuals and groups as well as representatives from local communities, statutory and third sectors.
•Facilitating and developing projects, initiatives, plans or policy and seek grants from various sources
•Coordinating multi-agency activities and/or meetings
•Monitoring the effectiveness of projects or initiatives and writing reports based on the findings
•Organising activities, events and meetings to engage with community groups
•Co-producing services, plans and delivering agreed outcomes with individuals and groups.
•Working across sectors and functions to develop and embed policy in practice.
•Working in the field of older people or in a social care, health or third sector environment
Desirable
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Skills and specialist knowledge
Essential
•Excellent communication skills, at a 1:1 level, in groups, in public and in workshops
•Excellent IT skills especially Microsoft Office and Teams combined with a solid understanding of social media as a communication and engagement tool
•Skills involved in producing and delivering materials on design software such as CANVA.
•Skills in interpreting, analysing and evaluating data and information to provide a robust evidence base to justify proposals, recommendations and report creation.
•Skills in building positive relationships between people with different needs and interests
•Interagency working skills, working collaboratively and learning from experts in different fields.
•Negotiation and compromise skills between different parties who expect different things from you
•Engagement and facilitation skills
•Excellent organisational skills that ensure others are clear about the timetable, objectives and purpose of any activity.
•Information on the Social Services and Wellbeing (Wales) Act 2014, the Well-being of Future Generations Act 2016, and the 5 ways to Wellbeing (Public Health Wales).
•Detailed information on the Welsh Government's Ageing Well agenda including Intergenerational work
Desirable
•Knowledge of issues affecting older people
•Information about the 3rd sector, social enterprises, and various local sources of support available to support older people
•Social media promotional skills.
•Knowledge of areas of work within the council and partner agencies that have an impact on the quality of life of older people within Gwynedd
Language requirements
Essential
Listening and Speaking - Higher Level
Able to follow a conversation or discussion through the medium of Welsh and English on a professional level and discuss general day to day topics in the field in order to present information and express opinions.Able to give a pre-prepared presentation and respond to any comments and questions on it in Welsh or English.
Reading and Understanding - Higher Level
Able to understand standard written Welsh and English; both formal and informal.Able to gather information from various sources such as letters, reports, articles through the medium of Welsh and English in order to fulfil the post.
Writing - Higher Level
Present written information confidently by letter, more detailed and technical report formats, and respond to written requests conveying information, ideas and opinion in Welsh and English (help is available to check the work).