Purpose of the Post.
•To direct and manage the North and Mid Wales Trunk Road Agent and act as the Agent Manager in accordance with the Welsh Government Managing Agent Agreement (WGMAA) with Cyngor Gwynedd acting as lead Authority.
•Direct and deliver in line with Welsh Government’s new approach to maintenance and operations on the Strategic Road Network following on from the Maintaining Strategic Roads in Wales, The Lugg review, the latest Welsh Government Wales Transport Strategy, The Future of Road Investment in Wales (Roads Review) and against the requirements of the National Transport Delivery Plan.
•Prepare and deliver the Agent five year business plan
•To manage the day to day partnership arrangements between the North & Mid Wales Councils which comprise the Agent Area (Ceredigion, Conwy, Denbighshire, Flintshire, Gwynedd, Isle of Anglesey, Powys and Wrexham)
•Manage the NMWTRA private sector supply chain framework contracts
•To undertake the role of Department’s Representative for the A55 Anglesey DBFO contract.
•To deliver the Welsh Government Traffic Officer Service in North and Mid Wales.
•To deliver the Welsh Government All Wales communication service, Traffic Wales 
 
Responsibility for functions . e.g. staff, budgets, equipment
•Trunk Road Agent budget in the order of £90million per annum.
•Additional major project budgets as required by Welsh Government (WG)
•The financial and commercial responsibilities of the Department’s Representative, administering the A55 Anglesey DBFO Contract (Contract value £17 million per annum).
•The staff of the Agent Trunk Road Management Unit (240+)
•1,270 carriageway km of trunk road
•Over 2,000 trunk road structures
•North Wales Traffic Management Centre (NWTMC) Control Room
•6 tunnels (A55)
•All other trunk road ancillary equipment and associated assets
•Operational management of the Trunk Road Network including routine and reactive maintenance functions
•Manage capital delivery programmes for asset renewal and upgrade / improvement schemes 
 
Main Duties
Leadership role
•To provide leadership, management, forward planning, and expertise in the strategic direction of the Agent, and to direct and lead the Agent Senior Management Team in meeting the requirements of the WGMAA t, the NMWTRA Partnership Agreement and Cyngor Gwynedd policies and practice.
•To develop and maintain relationships with key stakeholders to ensure the positive development of the Agent.
•To provide leadership to Agent staff in pursuit of the aim of making NMWTRA an exemplar Agent that meets and exceeds Welsh Government (WG) expectations.Develop and promote the culture of the organisation
Governance
•To manage the interface between the Agent and WG, including administration of the WGMAA, the DBFO Agreement, and other Strategic Initiatives as required by WG.
•To promote, develop and maintain effective partnerships with Agent Service Providers, including administration of the NMWTRA Partnership Agreement, Framework Agreements and individual contracts.
•To represent the Agent and the Lead Authority on the Agent Steering Group and the North & Mid Wales Joint Committee, and to prepare and present reports as necessary.
•To manage the Trunk Road Management Unit’s work and administration to ensure that it fulfils all the responsibilities of the Department’s Representative role for the A55 Anglesey DBFO contract.
•To represent the Agent on National, Regional and Local Groups dealing with policies, technical matters, governance, funding and security as required by WG and/or other stakeholders. To represent the interests of the Agent generally, with all stakeholders, including the press and the media, and at meetings with, for example, Community Councils and other interest groups.
Policies and Procedures
•To develop, implement, monitor and review Agent strategies, policies and standards for the delivery of Trunk Road services in North and Mid Wales, and to represent the Agent in all dealings with WG and all other stakeholders.
Budgetary Management
•To direct and control the management of Agent budgets to ensure and effective, efficient, and consistent service delivery for the North and Mid Wales Trunk Road network fully in accordance with the requirements of the WGMAA and the Lead Authority Standing Orders and Financial Regulations.
Service Delivery
•To work with WG Senior Management to develop, implement and maintain Asset Management Strategies for all aspects of the trunk road network and responsibilities in North and Mid Wales.
•To lead on continuous improvement, including the development of, and innovative approaches to, service delivery arrangements, working practices, procedures and activities in order to continuously increase efficiency and drive down costs in accordance with WG requirements.
•To implement environmental policies in support of reducing carbon emissions and addressing the climate change agenda.
•To develop and maintain a robust, sustainable procurement strategy and to manage the procurement of all North and Mid Wales trunk road works and services using transparent and efficient procedures and to ensure innovation and continuous improvement in the effectiveness of the service and value for money.
•To develop implement robust performance management and reporting processes for all areas of service delivery including appropriate audit processes.
•To oversee the performance of service providers in meeting performance targets and to take any necessary remedial action for underperformance.
•To facilitate and promote collaborative working between Partner Authority service providers with a view to sharing best practice, improving service efficiencies and encouraging joint networking.
Incidents and Emergencies
•To maintain and develop strategies and procedures for responding to emergencies and to ensure appropriate co-operation with the emergency services, Local Authorities and other Government agencies and services.
•To represent the Agent at Gold Command level in the management of major incidents.
•To oversee the management and development of the WG Traffic Officer service, including NWTMC Control Room functions.
•To ensure day to day and urgent enquiries are dealt with appropriately by the Agent.
•To represent the Agent at the National Multi-Agent Transport Security Working Group (MATSWG)
Trunk Road Management Unit
•To take ultimate responsibility of the wellbeing of staff of the Trunk Road Management Unit, including training and development needs to support succession planning within the Agent
•To ensure the organisation is fit for purpose, and to be accountable for its performance in meeting WG requirements.
Systems
•To ensure that all necessary business, financial, quality and technical systems are in place for the effective operation of the Agent and in accordance with WG requirements.
•Responsibility for information management in accordance with the Council’s information management standards and guidelines. Ensure that personal information is handled in compliance with Data Protection legislation.
Health and Safety
•To take ultimate responsibility for the application of Health and Safety legislation within the Agent and to ensure that Health and Safety is given due regard in all aspects of the Agent’s work.
•Responsibility for self-development.
•Ensure compliance with Health and Safety rules in the workplace in accordance with the responsibilities noted in the Health and Safety at Work Act 1974 and the Council’s Health and Safety Policy.
•Operate within the Council’s policies in relation to equal opportunities and equality.
•Responsible for managing information in accordance with the Council’s information management guidelines. Ensure that personal information is treated in accordance with Data Protection legislation.
•Commitment to reducing the WG and Agent’s carbon emissions in accordance with the Carbon Management Plan, and to encourage others to act positively towards reducing the Agent’s Carbon Footprint.
•Undertake any other reasonable duty which corresponds to the salary level and responsibility level of the job.
•Responsibility to report any concern or suspicion that a child or vulnerable adult is being abused. 
 
Special Circumstances . e.g. the need to work unsociable hours, special working arrangements etc.
•The current WGMAA commenced on 1 April 2012 and is subject to a 5 yearly review process.
•The Head of Service will in effect work to WG requirements as set out in WGMAA and clarified or amended from time to time by WG.
•From time to time there may be a need to work outside normal office hours to respond to emergencies or for other reasons