Swyddi ar lein
Housing Needs Officer
£34,834 - £36,648 a year | Temporary
- Reference:
- 23-25668
- Job title:
- Housing Needs Officer
- Directorate:
- Housing and Property
- Service:
- Management Unit
- Closing date:
- 07/12/2023 10:00
- Job type/Hours:
- Temporary two years | 37 Hour
- Salary:
- £34,834 - £36,648 a year
- Location(s):
Details
Job Advertisement
Gwynedd Council offers an attractive employment package, for more information please click on this link (https://www.gwynedd.llyw.cymru/en/Council/Jobs/Working-for-us.aspx
Gwynedd Council operates internally through the medium of Welsh, and offers all its services bilingually. The applicant will be required to reach the linguistic level noted as one of the essential skills in the Person Specification.
We encourage everyone who applies for a job with Gwynedd Council to submit job applications in Welsh or bilingually.
(Applications submitted in English only or Welsh only will always be treated equally, but we ask applicants to consider carefully what the linguistic requirements of the job in question is and if it would be more appropriate to submit an application in Welsh.)
This is a temporary post to be held for a period of 2 years
For further information about this post please contact Gareth Parri on (01286) 682884
Application forms and further details available from Support Service, Gwynedd Council, Council Offices, Caernarfon, LL55 1SH Tel: 01286 679076 E-Mail: Swyddi@gwynedd.llyw.cymru
CLOSING DATE: 10.00 AM, 07/12/2023
If you are successful to be short listed for an interview you will be contacted by E-MAIL using the address provided on your application form. You need to ensure that you check your email regularly.
Person Specification
QUALIFICATIONS AND RELEVANT TRAINING
ESSENTIAL
• Degree or equivalent qualification
DESIRABLE
• Professional qualification in the housing / homelesness / housing support sector
RELEVANT EXPERIENCE
ESSENTIAL
• Experience of working in a public or large organisation
• Experience working to tight schedules
• Experience of working either in social housing, or in a similar sector
• Experience of working on your own, planning and monitoring the progress of your own workload and meeting deadlines
• Experience of establishing and building working relationships with people from other departments, agencies and sectors
• Experience of coordinating assessments, collating, capturing and analyzing data and information
• Experience in presenting information to a variety of different audiences in different methods
DESIRABLE
• Experience of collaborating with a range of stakeholders, e.g. officials, elected members, housing associations, voluntary organisations, the public
• Experience working with people in housing need
• Experience of working with, and understanding of the housing and rehousing needs including older people and vulnerable people
• Ability to work primarily unsupervised
SKILLS AND SPECIALIST KNOWLEDGE
ESSENTIAL
• Ability to effectively organize, plan and prioritize tasks and workloads
• An understanding of the social housing and homlelessness sectors along with the associated support services
• Good oral and written skills
• Able to plan and review workload, meet deadlines and performance standards
• Competent in the use of information technology systems, including packages such as Microsoft etc
• Problem solving skills
DESIRABLE
• Operational knowledge in the following areas:
o Homelessness legislation – Housing (Wales) Act 2014
o Housing Allocations legislation - Part 6 of the Housing Act 1996
o Issues and challenges facing vulnerable people
o State Benefit entitlement
• Specialist knowledge of housing advice or work relating to homeless
PERSONAL ATTRIBUTES
ESSENTIAL
• Strong communication and interpersonal skills
• Ability to communicate effectively in Welsh and English with customers, staff and stakeholders in clear, accurate and easy to understand language, both written and spoken
• Effective organisational skills
• Ability to work as part of a team and build and maintain effective relationships with stakeholders and partners
• Ability to work independently
• Durable, reliable and flexible
• Able to deal with a wide range of people and problems
• Able to relate well to people of all ages, backgrounds and abilities
• Awareness of Equal Opportunities related to housing issues
• Firm in dealing with people and their personal circumstances
• Committed to Customer Care
• Offers support / fair / does not judge
• Driving licence and possession or able to provide a car for business related to the job
DESIRABLE
LANGUAGE REQUIREMENTS
LISTENING AND SPEAKING
Listen and Talk - Advanced Level
Can follow a conversation or discussion through the medium of Welsh and English at a professional level and discuss general everyday topics in the field in order to present information and express their views. Able to provide a pre-prepared presentation and respond to any comments and questions on it through the medium of Welsh and English.
READING AND UNDERSTANDING
Reading Comprehension - Advanced Level
Can understand standard, formal and informal written Welsh and English. Be able to gather information from various sources such as letters, reports, articles, through the medium of Welsh and English in order to perform the job.
WRITING
Writing - Advanced Level
Present written information with confidence in the form of a letter, a more detailed and technical report and respond to written requests communicating information, ideas and opinions through the medium of Welsh and English. (Help can be found to check the language)
Job Description
Purpose of the Post.
1. Co-ordinate relevant work in all aspects of the work associated with carrying out housing needs assessments of different occupants as part of the projects associated with the Housing Action Plan and the Council's strategic work.
2. Oversee the production of reports and consultation documents relating to the Council's strategic housing plans and assist in the response to official Welsh Government requests (e.g. LHMA).
3. Identify opportunities for benchmarking core indicators and liaise with internal officers to ensure accurate data is used. Propose and produce action plans to address any issues that are highlighted.
4. Establish and maintain systems for capturing housing need data in Gwynedd and reporting the results, contributing to the Department and Council's strategies and action plans.
5. Ensuring that the people of Gwynedd are central to everything we do.
Responsibility for functions . e.g. staff, budgets, equipment
-
Main Duties
1. Track and map the necessary patterns relating to the provision of accommodation available and needed throughout the county.
2. Plan and deliver research commissions in accordance with specific briefs set together with the Council's strategic goals.
3. Conduct primary and secondary research and write research reports for senior officers, including policy recommendations as needed.
4. Work with Service Units within the Housing and Property Department and beyond to identify housing needs data sources that can be used to feed into Department and Council plans. Gather the information on housing needs for contributing to Departmental plans including the Housing Action Plan, Rapid Rehousing Transition Plan and Housing Support Programme Strategy.
5. Contribute to corporate communications by preparing briefs, analyses, presentations and reports related to the housing situation in Gwynedd.
6. Conduct housing needs assessments in general, but also specifically for:
a. Older people
b. People who are homeless or experiencing homelessness
c. People with special needs/needing specialised accommodation
d. Young people
e. People who need supported accommodation
f. People who may be vulnerable for other reasons
7. Establish, develop and maintain systems for collecting data on housing and accommodation needs and co-ordinating all necessary information (including statistical and demographic information) about those people in need of housing and accommodation, including information on the level and density of need, the type of properties needed and in which areas.
8. Develop and nurture professional networks and use relationships effectively to deliver results for diverse audiences including colleagues, partners and stakeholders
9. Act as the Department's point of contact for information that feeds into the Local Housing Market Assessment.
10. Conduct regular reviews of the provision and supply of housing on a tenure-by-tenure basis and identify locations within the county where supply does not meet the need.
11. Develop projects in accordance with Housing and Property Department’s needs or statutory guidance.
12. Contribute to the production of Commissioning Unit plans as required to align with statutory guidance and strategic direction of the Housing and Property Department.
13. Participate and assist in the Unit's training and staff development programs.
14. Responsibility for self-development.
15. Ensure compliance with workplace Health and Safety rules in accordance with the responsibilities set out in the Health and Safety at Work Act 1974 and the Council's Health and Safety Policy.
16. Act within the Council's policies in relation to equality of opportunity and equality.
17. Responsibility for managing information in accordance with the Council's information management standards and guidelines. Ensure that personal information is handled in compliance with Data Protection legislation.
18. A commitment to reduce the Council's carbon emissions in line with the Carbon Management Plan and to encourage others to act positively towards reducing the Council's carbon footprint.
19. Undertake any other equivalent and reasonable duty that aligns with the salary level and level of responsibility of the position.
20. Responsibility to report concern or suspicion that a vulnerable child or adult is being mistreated.
Special Circumstances . e.g. the need to work unsociable hours, special working arrangements etc.
• The postholder will be required to work unsociable hours in order to perform their role.
