Personal attributes
Essential
Leadership and vision
Flexibility, enthusiasm and team member
Excellent verbal and written communication skills.
Strong communication and interpersonal skills
Ability to communicate effectively in English and Welsh with customers, staff and stakeholders in clear, accurate and easy to understand language, both written and spoken
Effective organisational skills
Durable, reliable and flexible
Able to relate well to people of all ages, backgrounds and abilities
Driving licence and possession or able to provide a car for business related to the job
Desirable
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Qualifications and relevant training
Essential
Education to 'A' level or similar
Desirable
Education up to Degree or similar
NVQ level 3 or 4 in Social Care or Housing
Relevant experience
Essential
Experience of working in a public or large organisation
Experience of implementing procedures
Experience of partnership working
Experience working freelance, planning and monitoring the progress of your own workload and meeting deadlines
Desirable
Experience of work in Supportive Housing and/or Community Care
Experience of working with, and understanding of the housing support needs of vulnerable people
Skills and specialist knowledge
Essential
Knowledge of the responsibilities of housing and social services departments in relation to the Housing Support Grant regime
Ability to prioritise work and meet targets within tight timeframes.
Good interpersonal skills.
Evidence of freelance working.
Good skills in report writing
Ability to research, collect and analyze data.
Knowledge and understanding of the statutory and voluntary sectors.
Experience using Microsoft software or similar
Desirable
Project development
Database management
Reporting
Producing strategic plans
Chairing meetings
Language requirements
Listening and Speaking - Intermediate
Able to maintain a fluent conversation on a number of various everyday subjects, and discuss cases involving the field of work.
Reading and Understanding - Intermediate
Understand everyday correspondence on familiar issues at work.
Writing - Intermediate
Able to write letters for a specific purpose, e-mails and short reports in Welsh and English, using vocabulary and simple phrases that are familiar to the field of work. (They will need to be checked before being sent out).