Swyddi ar lein
Plas Ffrancon Leisure Assistant
£17,841 - £18,165 a year | Permanent
- Job title:
- Plas Ffrancon Leisure Assistant
- Byw'n Iach
- Closing date:
- 28/09/2023 10:00
- Job type/Hours:
- Permanent | 30.5 Hour
- £17,841 - £18,165 a year
- Pay Scale:
- Byw'n Iach Plas Ffrancon, Bethesda
Byw’n Iach has an attractive Employment package.
Byw’n Iach operates internally through the medium of Welsh, and offers all its services bilingually. The applicant will be required to reach the linguistic level noted as one of the essential skills in the Person Specification.
We encourage everyone who applies for a job with Byw’n Iach to submit job applications in Welsh or bilingually.
(Applications submitted in English only or Welsh only will always be treated equally, but we ask applicants to consider carefully what the linguistic requirements of the job in question is and if it would be more appropriate to submit an application in Welsh.)
For further information about this post please contract the Paul Roberts on 07970035970.
This post can be linked to the 6.5 hour Duty Manager post being advertised to make a 37 hour full time post.
Application forms and further details available from Support Service, Gwynedd Council, Council Offices, Caernarfon, LL55 1SH
Tel: 01286 679076 E-Mail: Swyddi@gwynedd.llyw.cymru
CLOSING DATE: 10.00 AM, 28/09/2023
The Council will request a Disclosure from the Disclosure and Barring Service for the successful candidate.
If you are successful to be short listed for an interview you will be contacted by E-MAIL using the address provided on your application form. You need to ensure that you check your email regularly.
•The ability to motivate others
•A mindest to be able to ‘see their work’, instead of waiting for directions.
•Customer care of high standard
•Willing to learn and keep an open mind
•The ability to work effectively within a team
•The ability to work independently under limited supervision
•Enthusiasm to want to contribute towards the centre's activities, offering fitness classes/activities.
Qualifications and relevant training
•A good standard of general education.
•BTEC (or equivalent) in Sport Science/Leisure/Health and Social Care
•Level 2 Gym Trainer, with specialist modules, such as Spin, Circuit Training, Kettlebells
•Previous experience of working in the field of leisure/sports/health.
Skills and specialist knowledge
•Numeracy and literacy skills of a good standard
•Broad knowledge of health and fitness in order to be able to communicate this with customers
•Exceptional customer skills
•Good selling skills
•Good negotiation skills
•Information about Motivational Interviewing
Listening and Speaking - Intermediate
Able to maintain a fluent conversation on a number of various everyday subjects, and discuss cases involving the field of work.
Reading and Understanding - Foundation
Read and understand simple messages and information leaflets associated with the post through the medium of Welsh and English, and understand short and simple reports on familiar subjects.
Writing - Foundation
Able to complete simple forms and compose a letter or short e-mail through the medium of Welsh and English by using a number of familiar phrases in order to convey a simple message.
Purpose of the post
•Promote and support a healthy way of living for those that use the Leisure Centre and the broader community.
•Ensure that those who visit the Centre can use it safely, offering customer care of high standard.
•Ensure that the people of Gwynedd are at the heart of everything we do.
Responsibility for functions
•Prepare equipment and facilities by setting equipment up and dismantling it as needed.
•Maintain cleaning registers and prepare facilities so that the public can enjoy them safely.
•Handle money and help with the running of the Leisure Centre's booking system
•Introduce activities programmes in a motivational and inspirational method as agreed by the Area Manager/Duty Manager.
•Ensure that the induction procedure in the gym is of high standard and motivate customers to return to the Centre regularly.
•Promote the Centre's fitness packages to the customers as well as converting initial conversations with customers into sales.
•Engage with the customers in order to identify their objections and their wishes as well as following a healthy lifestyle.
•Support the customers through a number of methods to motivate and inspire them to live healthily.
•Engage with the customers and prospective customers in order to identify which marketing techniques are most effective to use.
•Undertake reception responsibilities as required
•Ensure a high standard of customer care, promoting the relationship between the Centre and the customer on every occasion.
•Ensure that the Centre's cleanliness is of high standard, in accordance with the Centre's guidelines.
•Ensure that the public are supervised safely in a polite and courteous way.
•Ensure the prosperity of the Centre by offering feedback and new ideas on how to improve the service.
•Engage with the customers that are on special programmes within the Centre, e.g NERS, in order to ensure that the continuity path after completing the programme is a smooth one for the customer.
•Promote the Welsh language within the Centre by using the language as the first language in the workplace.
•Responsibility for self-development.
•Ensure compliance with Health and Safety rules in the workplace in accordance with the responsibilities noted in the Health and Safety at Work Act 1974 and the Company’s Health and Safety Policy.
•Operate within the Company’s policies in relation to equal opportunities and equality.
•Responsible for managing information in accordance with the Company’s information management guidelines. Ensure that personal information is treated in accordance with Data Protection legislation.
•Commitment to reducing the Company’s carbon emissions in accordance with the Carbon Management Plan, and to encourage others to act positively towards reducing the Company’s Carbon Footprint.
•Undertake any other reasonable duty which corresponds to the salary level and responsibility level of the job.
•Responsibility to report any worry or suspicion that a child or vulnerable adult is being abused
•Take part in the Centre's Training Scheme when required and be responsible for updating qualifications in order to ensure that they are concurrent.
•The post-holder should be flexible about work pattern/shifts.
•There will be a need to work shifts including work in the evening and on weekends.
•An additional allowance will be paid when providing fitness/swimming sessions.
•The directorate operates a continuous training and personal skills development programme. An Appraisal Plan will be implemented in order to contribute towards this provision. The post-holder will be expected to participate in the programme.