Purpose of the Post.
Ensure that the people of Gwynedd are at the heart of everything we do. 
Implement daily changes within Council Tax process to ensure correct responsibility, exemptions, discounts and charges.
Responsibility for functions . e.g. staff, budgets, equipment
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Main Duties
Daily processing duties through DIP workflow – responsibility adjustments; exceptions; discounts.
Payment arrangment duties.
Process deaths information (specific role for individuals).
Process systemic review results (specific role for individuals).
Process Direct Debit instructions (specific role for individuals) and act on BACS reports (Council Tax and Non-Domestic Rates).
Respond to public enquiries.
Assist in the recovery of Local Taxes
Responsibility for self-development.
Ensure compliance with Health and Safety rules in the workplace in accordance with the responsibilities noted in the Health and Safety at Work Act 1974 and the Council’s Health and Safety Policy.
Operate within the Council’s policies in relation to equal opportunities and equality.
Responsible for managing information in accordance with the Council’s information management guidelines. Ensure that personal information is treated in accordance with Data Protection legislation.
Commitment to reducing the Council’s carbon emissions in accordance with the Carbon Management Plan, and to encourage others to act positively towards reducing the Council’s Carbon Footprint.
Undertake any other reasonable duty which corresponds to the salary level and responsibility level of the job.
Responsibility to report any concern or suspicion that a child or vulnerable adult is being abused.
Special Circumstances . e.g. the need to work unsociable hours, special working arrangements etc.
Because of the need for specific information within systems at different key stages in the financial year you may be expected to work unsociable hours occasionally.