Purpose of the Post
Ensure that the people of Gwynedd are at the heart of everything we do.
Ensure that comprehensive information for children, young people and their families in Gwynedd is regularly prepared, updated and developed.
 
 Responsibility for functions  . e.g. staff, budgets, equipment
Computer Equipment - laptop, mobile phone, and display equipment
 
 Main Duties
To support the Family Information Service and Families First Referral Officer in responding to queries / requests for information from families and / or professionals.
To work with key partners such as Headteachers, childcare providers and the County's Health teams to identify the information needs of families, and to respond appropriately to meet this demand.
To maintain and develop the HWB Teuluoedd Gwynedd website and other social networks.
To produce and promote publicity material, e.g. Newsletters, FAQ's, Podcasts, Videos etc, to address the requests for information from families.
To organise and deliver outreach sessions to raise the profile of the HWB Teuluoedd Gwynedd across the authority, and to support / mentor families who are finding it difficult to get digital access to relevant information
To support intervention / service providers from all sectors to ensure that their information is available to families in the county (maximize use of resources such as DEWIS, HWB Teuluoedd and social networks)
To act as a link between the HWB and the Child and Family Support Service area teams, updating the teams on events, activities, services, groups that are available locally to support Gwynedd families.
To act as a link between the HWB and other groups / agencies, updating partners on the emerging needs of families in communities.
To bring together community partners and support communities to respond to the needs that arise.
To work in accordance with Gwynedd Council's relevant Children, Young People and Families Strategy (Strategies) including Parenting and Family Support.
To collect and maintain the statistics required for the Childcare Sufficiency Assessment and Play Sufficiency Assessment reports.
To collaborate and network with other relevant officers and partners to respond to enquiries from service users.
To ensure that the service provides information in accordance with the statutory requirements of the Childcare Act 2006, the Social Services and Well-being Wales Act 2014, the Well-being of Future Generations Act 2015 and the relevant standards, including responding to complaints.
Responsibility for self-development.
Ensure compliance with Health and Safety rules in the workplace in accordance with the responsibilities noted in the Health and Safety at Work Act 1974 and the Council’s Health and Safety Policy.
Operate within the Council’s policies in relation to equal opportunities and equality.
Responsible for managing information in accordance with the Council’s information management guidelines. Ensure that personal information is treated in accordance with Data Protection legislation.
Commitment to reducing the Council’s carbon emissions in accordance with the Carbon Management Plan, and to encourage others to act positively towards reducing the Council’s Carbon Footprint.
Undertake any other reasonable duty which corresponds to the salary level and responsibility level of the job.
Responsibility to report any concern or suspicion that a child or vulnerable adult is being abused
 
Special Circumstances  . e.g. the need to work unsociable hours, special working arrangements etc.
CONDITIONS OF POST
Employment: Temporary post until March 2023.
Hours of Work: 37 hours per week.
Occasionally it will be necessary to work unsociable hours, e.g. weekends or on the 8 to 6 rota.
The Department has an ongoing programme of training and personal skills development. An Evaluation Plan will feed in to this process. The post holder is expected to participate in the programmme.
The ability to communicate in both English and Welsh is essential.