Swyddi ar lein
Housing Schemes Communications Officer
£28,226 - £30,095 a year | Temporary
- Reference:
- 22-22909-H2
- Job title:
- Housing Schemes Communications Officer
- Directorate:
- Housing and Property
- Service:
- Management Unit
- Closing date:
- 25/08/2022 10:00
- Job type/Hours:
- Temporary two years | 37 Hour
- Salary:
- £28,226 - £30,095 a year
- Pay Scale:
- S3
- Location(s):
- Caernarfon
Details
Job Advertisement
Gwynedd Council offers an attractive employment package, for more information please click on this Information Pack
Gwynedd Council operates internally through the medium of Welsh, and offers all its services bilingually. The applicant will be required to reach the linguistic level noted as one of the essential skills in the Person Specification.
We encourage everyone who applies for a job with Gwynedd Council to submit job applications in Welsh or bilingually.
(Applications submitted in English only or Welsh only will always be treated equally, but we ask applicants to consider carefully what the linguistic requirements of the job in question is and if it would be more appropriate to submit an application in Welsh.)
For further information about this post please contact Sion Elwyn Hughes on 01286 679660
We would be willing to consider a period of secondment for this post.
Application forms and further details available from, Support Service, Gwynedd Council, Council Offices, Caernarfon, LL55 1SH
Tel: 01286 679076 E-Mail: swyddi@gwynedd.llyw.cymru
CLOSING DATE: 10.00 AM, THURSDAY, 25.08.2022
If you are successful to be short listed for an interview you will be contacted by E-MAIL using the address provided on your application form. You need to ensure that you check your email regularly.
Person Specification
PERSONAL ATTRIBUTES
ESSENTIAL
Strong communication and interpersonal skills
Able to communicate effectively in Welsh and English with customers, staff and shareholders in a clear, correct, and easy-to-understand language, both orally and written
Effective organisational skills
Able to work as part of a team and build and maintain effective relationships with shareholders and partners
Able to work independently
Resilient, dependable and flexible
DESIRABLE
-
QUALIFICATIONS AND RELEVANT TRAINING
ESSENTIAL
Degree or equivalent qualification
DESIRABLE
A qualification or similar in Communications and/or marketing
RELEVANT EXPERIENCE
ESSENTIAL
Experience of working in a public sector organisation or in a large organisation
Experience of working to tight timetables
DESIRABLE
Experience of producing and following a communication plan
Experience of working with a variety of shareholders, e.g. officers, elected members, the public
Experience of promoting a range of schemes at the same time
Experience of producing promotional and marketing material e.g. videos, newsletters, graphics, social media posts or similar
SKILLS AND SPECIALIST KNOWLEDGE
ESSENTIAL
Strong marketing, communications or promotional skills
Able to use basic Microsoft Office computer software
Communicating effectively and fluently
Able to organise, plan and prioritise tasks and workload effectively
DESIRABLE
Effective design skills
Able to use design programmes and interfaces such as Canva, Powtoon or other similar tools
Problem solving skills
LANGUAGE REQUIREMENTS
Listening and Speaking – Advanced Level
Able to follow a conversation or discussion through the medium of Welsh and English on a professional level and discuss general everyday topics in the field in order to present information and express opinion. Able to give a pre-prepared presentation and respond to any comments and questions on it in Welsh or English
Reading and Understanding - Advanced Level
Able to understand standard written Welsh and English; both formal and informal. Able to gather information from various sources such as letters, reports, articles through the medium of Welsh and English in order to fulfil the post.
Writing – Advanced Level
Present written information confidently by letter, more detailed and technical report formats and respond to written requests conveying information, ideas and opinion in Welsh and English. (Assistance is available to check the language).
The attributes expected of the postholder should be noted. These should be used as assessment criteria for all candidates.
Job Description
Purpose of the Post.
• Ensure that the people of Gwynedd are at the heart of everything we do
• Actively contribute to communicating the Department’s housing schemes
• Develop and execute a Communication Plan for the Housing Action Plan
• Collaborate with the Senior Executive Officer, project officers and the Council’s corporate communication service to ensure that matters relating to housing plans are proactively shared with Elected Members and with the public as and when needed
• Operate as the point of contact for the Department for matters relating to the communication of housing plans
Responsibility for functions . e.g. staff, budgets, equipment
• Common office apparatus e.g. laptop etc
Main Duties
Communicating and promoting schemes
• Share, promote and raise awareness of the Department’s housing opportunities
• Take an active part in the Housing Action Plan’s communication sub-group and provide senior officers with specialist support on communication aspects and regarding the best and most effective ways of communicating messages with the public and elected members.
• Identify and take advantage of every opportunity to be proactive in promoting the Housing Action Plan and other housing-related schemes by conducting research and preparatory work (such as meeting project managers and other key shareholders) in order to ensure that projects and schemes are promoted effectively
• Responsibility for developing and executing a Communication Plan for the Housing Action Plan
• Develop a brand for the Housing Action Plan and ensure that it is visible in all contexts relating to the Housing Action Plan
• Create and develop materials that promote schemes such as videos, social media posts, newsletters etc.
• Think of new ways for communicating or develop current methods, e.g. newsletters, website, social media etc.
• Assist the Senior Executive Officer in responding to press and media enquiries, and prepare press releases in order to promote developments and opportunities that are associated with our schemes
• Build and maintain effective relationships with our housing partners and other organisations e.g. Grŵp Cynefin, Adra, North Wales Housing
• Conduct field-work such as interviewing/filming/creating communication material with the Cabinet Member, officers etc.
• Visit service users in order to produce case studies on the success of our schemes
• Attend communication and marketing evens e.g. public consultations
• Operate as an internal point-of-contact for the Housing Action Plan’s communication matters, taking advantage of opportunities to empower and encourage members of the Department to take ownership of specific communication tasks and work flows
• Undertake the marketing, promotion and material work for any plans/schemes that will come online in the future, producing any material that is needed
Communicating with Elected Members
• Regularly update the Department’s web-page on the Members’ Intranet, including statistics and details of the Housing Action Plan’s projects
• Produce specific updates as an when needed to Members in order to be sent in the name of the Cabinet Member
• Write news articles to share important messages with Members and share them using appropriate media e.g. Members’ Intranet
General
• Work closely with the Internal Communication Service to coordinate press releases, announcements and any other communication work
• Keep organised and detailed records of press releases, media attention and any other matter that could be helpful to the process of communicating and marketing the Department
• Monitor and report on the success of communications and recommend improvements if needed
• Monitor and respond to any messages that are received due to communications/promotions, or send the enquiry to the relevant officer(s) to respond
• Responsibility for self-development.
• Ensure compliance with Health and Safety rules in the workplace in accordance with the responsibilities noted in the Health and Safety at Work Act 1974 and the Council’s Health and Safety Policy.
• Operate within the Council’s policies in relation to equal opportunities and equality.
• Responsible for managing information in accordance with the Council’s information management guidelines. Ensure that personal information is treated in accordance with Data Protection legislation.
• Commitment to reducing the Council’s carbon emissions in accordance with the Carbon Management Plan, and to encourage others to act positively towards reducing the Council’s Carbon Footprint.
• Undertake any other reasonable duty which corresponds to the salary level and responsibility level of the job.
• Responsibility to report any concern or suspicion that a child or vulnerable adult is being abused.
Special Circumstances . e.g. the need to work unsociable hours, special working arrangements etc.
• The post holder may be required to attend events outside normal work hours
The above indicates an outline of duties only, in order to give an idea of the level of responsibility entailed. This job description is not exhaustive in detail, and job duties may change from time to time without changing its fundamental nature and level of responsibility.
