PERSONAL CHARACTERISTICS
ESSENTIAL
Positive attitude towards individuals, children, families and colleagues
Have good communication skills with the ability to create relationships and deal with people sensitively and courteously.
Flexible, reliable, and able to work effectively as part of a team and as directed by the Team Manager
Demonstrate commitment and enthusiasm in relation to achieving positive outcomes.
Have the ability to prioritize and complete tasks meeting certain deadlines.
A commitment to the values, principles, nuances and objectives of Social Services and a professional code of practice.
An understanding of anti-oppressive practice.
Being able to be creative when working with individuals, children and families
Being able to work under pressure
DESIRABLE
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RELEVANT QUALIFICATIONS AND TRAINING
ESSENTIAL
Good education standard to GCSE level or above to include Welsh and English.
A suitable level 3/4 qualification in assessment or a higher/similar qualification in childcare/care work.
The accepted current qualification in accordance with the Welsh Social Care Qualifications Framework is the 'Open University HE Certificate in Social Care Practice (K101/102 & KZW113). You must therefore be willing and possess the ability to achieve the qualification as a condition of accepting the position unless you already hold it (or a relevant higher qualification).
Qualified or agrees to complete 'Trusted Assessor' level 3 & 4 training for assessment for small and medium equipment and modifications as a condition of accepting the position (Adults)
DESIRABLE
IT Qualification
RELEVANT EXPERIENCE
ESSENTIAL
Extensive experience of working within the adult or child and adolescent care sector (child/adult job) and understanding of statutory social services.
Experience dealing effectively and positively with the public and agencies outside the Council.
DESIRABLE
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SPECIALIST SKILLS AND KNOWLEDGE
ESSENTIAL
Ability to listen, discuss and meaningfully identify information / problems with individuals who may be in crisis situations.
Ability to analyse information and respond in an appropriate manner following the protocols and approach of the service.
Computer skills – can use Microsoft Word and Outlook systems.
Ability to operate ensuring data security and confidentiality.
Basic information regarding most common disabilities, illnesses and chronic conditions (e.g. stroke) or child development (child/adult job)
Information on support available within the community to help people continue to be more independent as possible e.g. support for vulnerable carers or older person who has just left hospital or a 3rd sector of support in the children's field
Clean current driving licence
Ability to prepare clear and accurate reports in English and Welsh
Experience and understanding of working within legislation relating to social care.
DESIRABLE
Ability to complete initial social care assessments and record information in English and Welsh.
LANGUAGE REQUIREMENTS
ESSENTIAL
Listening and Speaking - Higher Level
Able to follow a conversation or discussion through the medium of Welsh and English on a professional level and discuss general day to day topics in the field in order to present information and express opinions. Able to give a pre-prepared presentation and respond to any comments and questions on it in Welsh or English.
Reading and Understanding - Higher Level
Able to understand standard written Welsh and English; both formal and informal. Able to gather information from various sources such as letters, reports, articles through the medium of Welsh and English in order to fulfil the post.
Writing - Higher Level
Present written information confidently by letter, more detailed and technical report formats, and respond to written requests conveying information, ideas and opinion in Welsh and English (help is available to check the work).
The attributes expected of the postholder should be noted. These should be used as assessment criteria for all candidates.